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My latest reports on business process 

As global competition intensifies in the 21st century, companies large and small are struggling to find new sources of competitive advantage. A growing number are now turning that attention to a fundamental concept as old as management theory itself—the humble, but mighty, business process.

Companies use processes—descriptions of the work required to generate value to customers—first to understand, then to measure and subsequently to change, old practices for new. Objectives vary from process to process and from firm to firm. Using business processes, enterprises are seeking a wide range of business improvements, from higher productivity and greater reliability to increased flexibility and better transparency in operations. It was ever so.

The prediction that the CIO's job will evolve into managing business processes—not just technology—is not new. What is new is the state of process technology. It has reached a point where it's about to go mainstream. My new report, entitled "From CIO to CPO via BPM: The Next Generation of Enterprise Automation, includes numerous illustrations of how companies are using BPM today to improve operations, reduce process-design-to-production time and costs, and deliver integrated change. 

Download the new report 

From CIO to CPO via BPM: The Next Generation of Enterprise Automation [PDF]

BPMS 2008 and Beyond

Look Back to Look Forward
Where is BPM headed in 2008? "Howard Smith offers his predictions on the subject. In this Article, he provides a compelling analysis and synopsis of the past two decades of BPM and takes us forward to the future where super users will control their own computing destinies." Paul Harmon, BPTrends

Look Back to Look Forward [PDF]